FAQ's

9 Most Commonly Asked Questions regarding EVs in 2019

For a Lead Acid battery, battery needs to be charged when the indicator goes below 25% or if you notice a significant reduction in speed. For a Lithium Ion battery, battery can be charged as needed.
Yes, it is perfectly safe to charge the battery at home. Just plug in to any 220V outlet and it can be charged as easily as your laptop.
Like any automobile battery, battery is safe in normal rain conditions but not suitable to be fully submerged in water.
It is recommended that the vehicle is charged only when needed, as it affects the efficiency of the product. It is recommended that you charge the vehicle only after 70% of the battery is consumed and ensure that the vehicle is fully charged before the next use.
A 100% charge and discharge of a battery refers to 1 cycle. If a battery is charged after only 50% discharge:
  • For a Lead Acid battery, it will be termed as 1 cycle.
  • For a Lithium Ion battery, it will be termed as 0.5 cycle.

Therefore, lead acid battery should be charged only when it is nearing to a full discharge (i.e. is below 25%).

No, we would recommend you to only use the charger provided along with the e- scooter to avoid damage. Other chargers may lead to battery failure.
Typically, in a petrol vehicle there are a lot of moving parts whereas in electric scooters electric motor is the only moving part which also fitted in the rear wheel. As there are minimal moving parts, no frequent servicing is required. Break and Accelerator adjustments can be done by any mechanic.
Yes, you can surely do that, however no high pressure should be used while doing so.
Spare parts will be available with your respective dealers. Please contact your respective dealers for any damage amendments.